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2004 August 8 • business, iaSite Design Tips to Improve Sales
article: "Research has long shown that the leading factor in persuading shoppers to buy from an e-commerce Web site is ease of navigation -- findings that were supported in a recent survey by Jupiter Research. In other words, customers are saying make your site easy-to-use, and you'll earn our sale." [credit: InfoDesign]
2004 August 5 • ia, processEmbracing Information Architecture and Information Design
article: "Information architecture (IA) and information design (ID) are two fields that are taking the Web experience to a new level. They form the foundations of what is now widely known as user experience design (UXD)." [credit: InfoDesign]
2004 August 1 • iaCard Sorting: How Many Users to Test
article: According to Jakob Nielsen, 15 participants will be enough to reach a comfortable result in most projects. His recommendation is based on results from a study measuring the trade-off curve for testing various numbers of users in card sorting. [credit: GUUUI]
2004 July 15 • ia, processUseful Requirements
article: Why care about requirements? It comes down to simple math: a blurry definition of what a project needs to accomplish leads to a lot of extra work. So much extra work, in fact, that revisions end up taking much more effort than helping the team nail down useful requirements earlier in the process. [credit: InfoDesign]
2004 June 6 • ia, processPersonas: Theory and Practice
PDF: 
"Personas is an interaction design technique with considerable potential for software product development. (...) Personas are more engaging than design based primarily on scenarios." [credit: InfoDesign]
Explicit Design
article: Thinking About Audience Segmentation has some great examples of how you can use audience segmentation to your advantage when designing a site. [credit: Digital Web Magazine - What's New]
2004 May 29 • iaMetadata and Taxonomy
article: Developing and Creatively Leveraging Hierarchical Metadata and Taxonomy A brief introduction on taxonomy and metadata (content classification requirements). [credit: InfoDesign]
2004 May 29 • iaInformation Architecture FAQ
FAQ: This list of Frequently Asked Questions is a valuable resource if you are not familiar with the field of information architecture or its vocabulary.
2004 May 29 • design, iaInformation Design FAQ
FAQ: A valuable resource if you are not familiar with the field of information design or its vocabulary.
2004 May 9 • design, ia, processIntroduction To Personas And How To Create Them
article: Learn about the use of personnas (archetypal representations of typical user types) in usability testing. "Personas allow you to identify and communicate user needs efficiently and effectively. By developing 'stand in' users, based on real user data, the design team can concentrate on designing for these archetypal... [credit: The Content Wrangler]
2004 April 24 • iaThe Business of Understanding
article: The ways of organizing information are finite. It can only be organized by location, alphabet, time, category, or hierarchy.
2004 April 23 • ia, processInformation Architecture Library
resource: The IA Library is a selection of resources related to the field of information architecture. The collection includes articles, books, blogs, and more. [credit: Peter Van Dijck.]
2004 April 18 • ia, processAnalyzing Card Sort Results with a Spreadsheet Template
article: Explains how to quickly derive easily-read, quantitative results from a card-sort activity by entering data into a spreadsheet template that is adaptable to any set of cards and categories. [credit: Boxes and Arrows]
2004 April 11 • ia, writingAre you publishing too much on your website?
article: Strip away from your website all non-core content. If it's not directly furthering your objectives, it shouldn't be there. If it's not driving specific, quantifiable actions, it shouldn't be there. It is costing you time and money. It is costing your readers their attention. [credit: Usability Views]
2004 April 11 • ia, resources, toolsContent Development Spreadsheet
resources: Another addition to the AIfIA tools page. [credit: Column Two]
2004 April 11 • ia, processCard sorting: a definitive guide
article: The definitive article on card sorting. [credit: Column Two]
2004 April 4 • ia, processAn introduction to personas
article: Explains what personas are, benefits of using personas, answers to common objections about personas, and practical steps towards creating them. It is meant as an introduction to personas, and provides enough information to start creating your own. [credit: Column Two]
2004 April 4 • ia, processUse Cases and interaction design
article: "Use cases are widely used in large projects to capture the functional requirements of software systems. In the hands of interaction designers, use cases can serve as a powerful tool for brainstorming workflows and bridging the gaps between design and development." [credit: InfoDesign: Understanding by Design]
2004 March 7 • iaFaceted browsing
notes: Keith Instone brings together some notes on faceted browsing, including his presentation at the recent IA Summit. [credit: InfoDesign]
2004 February 21 • ia, resourcesInformation Architecture: Creating Order out of Chaos
article: Tracy Reith has published a "quick and dirty" information architecture presentation, which walks through the major issues, techniques and deliverables.