process

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2005 May 29 • design, process

Creating a Site Design Plan

article: Guides you through creating a site design plan by outlining business and user needs and defining goals.
[credit: Digital Web Magazine]

2005 May 27 • process, writing

Content Brief

article: A formal plan for site content. The format of the brief can be whatever works best and it should be adjusted to suit your stakeholders, much like you’d do with a creative or technical brief. Includes an example.

2005 April 17 • process

Setting Site Goals

article: Bring clarity to the sites you design for the benefit of your clients, their customers and ultimately your bottom line.

2005 April 7 • intranets, process

Content Inventory

article: Focuses on the nuts and bolts of identifying content and coralling it in such a way that you have what you need when it comes time to populate your website.
[credit: Column Two]

2005 March 15 • ia, process

Character Traits

article: Useful when constructing archetypes or personas.
[credit: Column Two]

2005 March 4 • process

Use Cases Part II: Taming Scope

article: The use-case model can be a powerful tool for controlling scope throughout a project's life cycle. Because a simplified use-case model can be understood by all project participants, it can also serve as a framework for ongoing collaboration and a visual map of all agreed-upon functionality. Use it to plan, to negotiate, and to prevent scope creep.

2005 March 1 • design, process

Uncomplicating the Web

article: Guidelines For An Uncomplicated Web covers the philosophy of keeping it simple.
[credit: Digital Web Magazine - What's New]

2005 February 28 • process, resources

User experience diagrams

diagrams: Thirteen ways of representing user experience, usability and information architecture in the context of real-world projects and problems.
[credit: Column Two]

2005 February 20 • process, usability

Usability Testing Mistakes

article: Seven common usability testing mistakes:

  • Do You Know Why You're Testing?
  • Not Bringing the Team Together
  • Not Recruiting the Right Participants
  • Not Designing the Right Tasks
  • Not Facilitating the Test Effectively
  • Not Planning How You'll Disseminate the Results
  • Not Iterating to Test Potential Solutions

[credit: Column Two]

2005 February 6 • process, usability

Successful Usability Tests

article: Six Tips to Ensure a Successful Usability Test. If you wait until the end to do usability testing you are almost certain to find serious problems in the product. And then you have the frustration of neither time nor resources to fix the problems.
[credit: reachcustomersonline]

2005 January 26 • process

Use Cases

article: One of the biggest problems in creating and delivering a site is how to decide, specify, and communicate exactly what we’re building and why. Use cases can help answer these questions by providing a simple, fast means to decide and describe the purpose of your project.
[credit: Zeldman]

2005 January 26 • design, process

Golden Rules for Bad User Interfaces

article: The SAP Design Guild Website is full of guidelines and tips for good user interface design. Here are their top ten rules to promote bad user interface design.

2005 January 22 • process, usability

Super Easy Usability Testing

article: The absolute easiest introduction to usability testing you could possibly find anywhere.

2005 January 22 • process, resources

Glossary of Terms

glossary: Terms relating to thesauri, faceted classification and other forms of structured vocabulary.
[credit: elearningpost]

2005 January 2 • ia, process

User Stories for Requirements

article: User stories appear to have much in common with use cases and traditional requirements statements. However, there are many subtle differences among them and many advantages to user stories, especially for agile development projects.
[credit: reachcustomersonline]

2004 December 31 • ia, process

Benefits of Personas

article: The Three Important Benefits of Personas. (1) Helps to separate you from the work. (2) Helps provide a shared vision. (3) Helps solidify the shared vision.
[credit: paper & pencil]

2004 December 31 • process, resources

Project Management Checklists

checklist: An excellent set of checklists to use at every stage of a project, particularly useful for smaller businesses that don’t have dedicated project management staff.
[credit: reachcustomersonline]

2004 December 12 • ia, process

The Future of IA

presentation: Download an excellent presentation on the Future of IA, PDF and PPT formats.

2004 December 7 • design, process

One Way to Design a Web Site

article: One designers description of his web design process.
[credit: 456 Berea Street]

2004 December 2 • ia, process

Stay Clear of Stereotypes

article: Don't get caught in the 'stereotype trap' when you create personas for your Web site's persuasive architecture"
[credit: GrokDotCom]