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process
2004 July 15 • design, processPaper Prototyping
article: How Good Does Your Web Site Look on Paper? The best way to improve the effectiveness of your website is to let your site's users lend you a hand through the process of paper prototyping. [credit: InfoDesign]
2004 July 15 • ia, processUseful Requirements
article: Why care about requirements? It comes down to simple math: a blurry definition of what a project needs to accomplish leads to a lot of extra work. So much extra work, in fact, that revisions end up taking much more effort than helping the team nail down useful requirements earlier in the process. [credit: InfoDesign]
2004 July 15 • design, processBrand Experience and the Web
article: As Web professionals we have a real advantage over many other people who are engaged in the Brand Experience space: we are the experts of the shiniest new toy, which also happens to have the greatest upside. [credit: Digital Web Magazine]
2004 July 15 • design, processBrand Value and the User Experience
article: Defines five guiding principles that should be a part of any usability or user experience specialist's toolkit. [credit: Digital Web Magazine]
2004 July 11 • business, processThe Art of Questioning your Clients
article: The type of questions you ask a client have an influence on the type of answer you'll get, and are influenced by the comfort level of the client.
2004 July 5 • design, process, usabilityPlanning a usable website: A three-step guide
article: Work out what your site visitors will want to do on your website, what you want them to do, and then do some testing - it couldn't be easier.
2004 July 5 • code, process, toolsQuality Tips for Webmasters
list: New from the W3C is this ongoing collection of tips for web masters on quality issues related to HTML, CSS and HTTP. This could well become a great checklist for use by any web designer, or as the core of a set of standards, practices and procedures for a whole team. [credit: redemption through standards]
2004 June 28 • ccs, processStrategies for Long-Term CSS Hack Management
article: Some sound advice to managing all your CSS hacks. [credit: design PRINCIPLES]
2004 June 24 • design, processDesigning for Scalability
article: More and more, designers are working on the same site for months or even years. As new features are added and new needs are identified, a site needs to be flexible to changes, so that post-launch changes can be made quickly and easily. [credit: Digital Web Magazine]
2004 June 23 • process, toolsUser Experience Honeycomb
diagram:
Peter Morville's User Experience Honeycomb illustrates seven unique pieces of what makes a great user experience. The write up that goes along with it is pretty good as well. [credit: asterisk*]
PaperPrototyping.com
website: This is the companion web site for the book Paper Prototyping by Carolyn Snyder. Here you’ll find downloadable versions of materials presented in the book, examples of paper prototypes, references, and more. Whether or not you’ve read the book, you’ll find useful resources here.
2004 June 6 • processscenarios
article: From the Human Factors International newsletter: The unifying role of scenarios in conceptual design - they look at various research on when and how scenarios are used and their effectiveness. [credit: paper & pencil]
2004 June 6 • design, processHow Good Does Your Web Site Look on Paper?
article: It only takes 6-8 customers using a paper prototype to identify prevent more than 80 percent of these kinds of high level problems that occur within web sites. Since the goal of paper prototyping is to achieve the most effective, customer-friendly site, it's not surprising that sites employing paper prototypes earn a higher user satisfaction rating. [credit: Usability Views]
2004 June 6 • ia, processPersonas: Theory and Practice
PDF: 
"Personas is an interaction design technique with considerable potential for software product development. (...) Personas are more engaging than design based primarily on scenarios." [credit: InfoDesign]
How many users to test?
article: In contrast to Nielsen's five and Spool's finding that you can test up to 90 users in a segment before finding all the usability problems, Human Factors International offers a statistical analysis that shows both are wrong. [credit: every breath death defying]
2004 May 29 • processCapturing and Optimizing Screenshots for Print
tutorial: The complete guide to capturing, tweaking and optimizing screenshots for print delivery. [credit: paranoidfish.org/links]
2004 May 29 • processPainless Functional Specifications
article: It seems that specs are like flossing: everybody knows they should be writing them, but nobody does.
2004 May 29 • process, resourcesBetter Practice Checklists
resource: Designed to give guidance to Australian government agencies, these checklists are equally useful for other organizations (both public and private sector). [credit: Column Two]
2004 May 17 • processRolling out a CMS
article: Top 10 rules to make your Content Management System (CMS) rollout a success. [credit: Column Two]
2004 May 17 • processhow to implement an effective web style guide
article: "A style guide helps you quickly and cost-effectively publish content that is of a consistent quality. It is particularly important when there are lots of editors and authors involved in the publishing process. A good style guide takes a lot of time and effort to create. Unless its implementation is policed, it will not achieve its objectives." [credit: InfoDesign:]